FAQs

Can I claim back the cost of my treatment via my private medical insurance, animal insurance or healthcare cash plan? 

Animal Insurance - You can claim back the cost of treatment for your animal if your policy allows you to. 

Private Medical Insurance - I am not currently registered with the Health and Care Professions Council, so you can not claim treatment costs back on your insurance. 

Health Care Cash Plans - You may be entitled to claim back treatment costs if you are registered with...

• Health Shield

• Westfield Health

• Medicash 

• Simply Health

Please ensure that you check the details of your policy as some may only pay out a percentage or may not include Sports Massage. 

What do I need to wear?

You may be required to remove items of clothing. Please wear underwear and feel free to bring shorts that roll up easily.  

Are there any contraindications to having treatment?

Yes, please inform me of any medical conditions or changes to your health since your previous appointment. Some treatments can be adapted or further advice sought from doctor/consultant as to whether it is suitable. Here is a list of some common contraindications...

• Uncontrolled high blood pressure

• Pregnancy in the first and last trimester 

• Over fractures (cold laser is fine)

• Over recent surgical sites (cold laser is ok) 

• Infectious diseases (inc. Covid-19)

• Over broken skin and cuts  (cold laser ok and possibly acupuncture)  

• Any medical conditions/medication which may make you bruise easily (light treatment is fine plus acupuncture, cold laser)

• Cancer (in some cases I can treat) 

• Osteoporosis (light treatment only) 

• Hepatitis (no acupuncture) 

• Fever 

How many sessions do I or my animal need?

It really does depend. Usually a few treatments closer together help get on top of the issue then I like to taper off and increase the distance between them. 

Typically, some people/animals may see me once in a while when needed, and others may require regular treatment to keep an issue controlled. 

I am really happy to work with people on this as everyones situation is different.

Can I bring a chaperone in the session with me?

Absolutely. 

Do you treat children and the elderly?

Yes, those under the age of 16 must have parental/guardian consent or for them to be present during treatment. From age 16, people are regarded as adults and have the ability to consent for themselves.  

There is no upper age limit! 

Do you cater for those who need special requirements?

For those with higher physical needs. For me to do my job well, I need to be able to access different areas without causing more discomfort. I can treat some areas while sat in a chair or sat up instead of a plinth. I am happy discuss and treat in their own facilities if required.  

For those with mental disabilities, I can treat as long as they can consent to treatment themselves. I am happy for a chaperone to accompany them.